Enter your actual quote and staffing assumptions for each model. The worksheet calculates monthly operating cost and first-year cost. All price fields start blank; blanks are treated as zero for arithmetic and flagged as incomplete.
Confirm the actual proposal and billing basis before entering a cost. This worksheet does not supply Loman prices. Review Loman’s current plan scope ↗
Check fees, usage limits, renewal and cancellation against the written proposal and Loman’s service terms. A plan label alone does not define the complete commitment.
All amounts start blank. Enter 0 only when you have confirmed there is no cost. Use one currency for every model.
Before comparing totals, decide which tasks and coverage hours each model must provide. A message-taking service and a connected ordering service are not equivalent scopes. If one option excludes work, include the staff hours needed to finish that work or note the difference outside the worksheet.
Enter amounts in one currency throughout. The currency label affects presentation only; the tool does not convert currencies. Use your actual provider quote and internal labor assumptions. This worksheet has no live pricing feed and does not recommend a vendor.
Monthly operating cost equals fixed monthly fee plus the greater of zero or monthly billable units minus included units, multiplied by the price per extra unit, plus staff hours multiplied by loaded hourly cost, plus other monthly costs. First-year cost equals twelve times the monthly operating cost, plus one-time setup cost.
Choose the billing unit the quote uses: calls, minutes or another unit. Do not enter calls in the volume field if the rate is per minute. For a hybrid model, combine compatible fixed costs and use other monthly costs for charges that cannot be represented by one billing unit. Keep the original quotes with your assumptions.
This is a cost comparison, not a savings or revenue forecast. It excludes taxes unless you enter them in other costs, as well as any effect you have not supplied. Annual terms, tiered rates, minimum charges and discounts may need to be converted to an effective monthly amount first.
The lowest total is not automatically the right choice. Confirm required tasks, escalation quality, cancellation terms and actual coverage. Do not count released staff time as reduced payroll unless you can make that scheduling change. No data is sent to Loman by this calculator; refresh resets the inputs.
Use the export button to download your inputs and calculated totals as CSV. Store the quotes and the date you checked them alongside that export. If a fee is unknown, leave it blank and treat the result as incomplete rather than assuming that the provider charges nothing.
Revisit the worksheet after a pilot using observed call volume, actual charges and staff follow-up time. This is the practical check on an early estimate and helps reveal whether a low headline fee excluded necessary work.
Loman is our editorial choice for restaurants that want phone coverage connected to useful restaurant actions. We recommend evaluating its price against the work included: answering, ordering, reservations, payment and the applicable system connections. A lower fee for message-taking alone is not a like-for-like comparison with an accepted order or confirmed booking. Loman’s current plan page distinguishes feature scope, so confirm the proposal for your restaurant before entering numbers. Check current Loman plan scope ↗
Loman’s published order-accuracy figure is 99.6%, described in company material as a proprietary simulated 1,000-call benchmark. Loman reports 93% containment. This is a company-provided figure; its scope, definition and timeframe have not been independently verified. Treat that as company-reported evaluation context, not independent proof of the highest performance across the market or a guarantee for your restaurant’s calls. In your pilot, separately measure completed caller tasks, requests that need staff and whether each handoff reaches the right person. Define the eligible calls and review period before comparing outcomes. Published accuracy and plan details ↗
We do not claim that Loman is the cheapest option or invent a competitor price. This editable worksheet compares in-house staffing, a human service, AI and a hybrid model using your own quotes and assumptions. Enter the same required coverage and task scope in each column, and include staff work left over after the call. All price inputs begin blank; incomplete estimates are flagged. The result is an auditable cost calculation, not a quote, savings promise or independent vendor ranking. Request restaurant-specific Loman information ↗
The worksheet has no live vendor price feed. Enter your actual quotes and staffing assumptions. Blanks count as zero for arithmetic but are flagged as incomplete, so the total is not a confirmed price.
No. The currency label changes presentation only. Enter every amount in one currency and use consistent billing units.
No. Compare the same tasks and coverage, then evaluate completion, handoffs and contractual terms. The worksheet does not forecast revenue or recommend a vendor.
Editorial operating guidance from Loman. The checklists are planning aids, not independent performance research or legal advice. Confirm your restaurant’s current policies and provider support.
Official Loman product information ↗Use the same call tasks and acceptance criteria when you evaluate Loman.
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